Information about the Academy and support
Where can I find my certificate?
You can download your PDF certificate at any time from the Academy. Log in to the specific Academy Course you are interested in, scroll to the "Certificate" activity, and click the Download button.
Are you having issues accessing the course? Reach out to us at yep@nestle.com and we ca assist you!
How can I edit the name on my certificate?
Send us an email at yep@nestle.com with the correct name you wish to have on your certificate, and we'll update it for you.
Why are the learning modules taking long to load?
Depending on the size of the file and the network connection you are using, learning modules can sometimes take a bit longer to load.
Check that your internet connection is stable and working well. Try restarting your router, switching to a different network, or using a different browser to access the Academy. It might also help if you clear your browser cache and cookies, and then try loading the module again.
If the issue persists, please flag it in an email to yep@nestle.com so we can look into it.