Find below how to access and navigate the Academy. When in doubt, you can always reach us at yep@nestle.com
Where can I find my certificate?
You can download your PDF certificate at any time from the Academy. Log in to the specific Academy Course you are interested in, scroll to the "Certificate" activity, and click the Download button.
Are you having issues accessing the course or the specific certificate?
Reach out at yep@nestle.com and we can assist you!
How can I edit the name on my certificate?
Reach out at yep@nestle.com and we will update it for you. Please include the title of the course/certificate and your correct name - we'll send you the edited certificate as soon as it's done!
Why are the learning modules taking long to load?
Depending on the size of the file and the network connection you are using, learning modules can sometimes take a bit longer to load.
Check that your internet connection is stable and working well. Try restarting your router, switching to a different network, or using a different browser to access the Academy. It might also help if you clear your browser cache and cookies, and then try loading the module again.
If the issue persists, please flag it in an email to yep@nestle.com and we will look into it.